Confirmation – Resort Stay

You have successfully submitted your Resort stay request form. Below is a printable Resort Stay Checklist that explains how to package your pet’s food and medication. It also lists other comfort items that may help your pet feel at home.

Resort Stay Checklist  (download and print)

We will contact you within 24 hours to confirm the dates and times of your pet’s stay. If you do not hear from us within 48 hours, please call the Resort. If you have an emergency situation and need to drop-off the same day, please call the Resort at 972-347-6900 during regular business hours. If it is after hours, please submit a Contact Us.

Deposit:  A $50 per suite deposit must be paid in order to secure your pet a suite.
~PayPal: Please send payment to
~Venmo:  @TwinLakes-PetResort
~Credit Card: Please call the Resort at 972-347-6900 to pay by credit card over the phone.
~Cash, Check, Credit Card: If you’d like to pay in person, please visit the Resort during regular business hours. 

[error] Deposits will be non-refundable for the following holidays:
~ Thanksgiving Holiday
~ Christmas/New Year Holiday
~ Spring Break Holiday [/error]