Customer Reviews

Tell others about your pet's experience at Twin Lakes Pet Resort & Spa.Entry Date

I am extremely particular about my dogs and where they will be happy. One of mine has multiple issues, including diabetes, arthritis, half blind, half deaf...yet every.single.time I take him to Twin Lakes Pet Resort, he's excited. He's happy to see everyone and everyone is happy to see him! I get photo updates while I'm out of town, and I love that everyone seems invested in the animals that stay there and want to make sure they are taken care of! My anxiety is much lower when he is at Twin Lakes Pet Resort because I know he's happy and being taken care of.

2021-10-06 13:00:20

 

May 23, 2016
My Lola absolutely loves Carrie. When I take her in, she almost jumps out of my arms to get behind the counter to give everyone their kisses, which make me very comfortable with leaving her.

I also booked an appointment to board Lola. This was my first time boarding and as an over-protective mom, I was very nervous. Carrie went out of her way to assure me that Lola would be treated and taken care of very well and she didn’t lie. I received a picture via text everyday that I was out of town, Lola was indeed getting the royal treatment.

I will definitely continue using Twin Lake Pet Resort for all grooming and boarding needs

41c

May 17, 2016
I love taking my dog here. They are consistently friendly and professional. My dog always seems so happy and proud when I pick her up and after we get home! She should be, she’s gorgeous!

41cMay 17, 2016
Thank you so much for taking such good care of Jax!! We LOVE this place!!!

41c

May 9, 2016 Valerie
We have been taking our dog chimi changa to Carrie for a little over 2 years, since we moved to the area. I’ve always been hesitant with some groomers bc you never know. This is the first place that I have felt really good about leaving him with. Not only do they do a really good job grooming him. Carrie & her daughter really care about him! They always tell me how he did and how much they love him. We just recently moved about 30 miles away from here, but we will definitely still be bringing him here. It’s worth the peace of mind to know that he’s in good hands! I highly recommend Twin lakes pet resort & spa!!!

41c

May 6, 2016 Sandy
I trust Carrie’s judgement because she does what’s best to please Josie and I.

41c

April 13, 2016 Charlotte diCenzo
Outstanding!!!! We recently went to Switzerland for 10 days and left our two dogs in Spa care. Our one dog needs thyroid medicine and insulin. In addition, he is nearly blind. We were very concerned about his care because of all of the complications. The staff went to extrordinary measures to care for both of our dogs. They confired with our vet, Twin lakes vet, to ensure proper care, to include any meds which might unexpectidly be needed, sent us pictures and updates every couple of days and e-mails about their daily activities. When we pick them up, both wanted to stay because they had found new friends that cared for them! You cannot buy that kind of care. Thank you so much. We will be back.

Charlotte diCenzo

41c

February 9, 2016 Anonymous
Always so accommodating. Eager to please your requests

41c

February 2, 2016 Anonymous
My groomer, Carrie, told me how great my dog, Maggie behaved during her groom. She also had some advice for me about houw to solve a couple training problems I am having with Maggie. Thanks Carrie for a great experience!

41c

February 1, 2016 Anonymous
My dogs always look so good when they come home! One has very soft, fluffy hair and other groomers we have taken her to have not done a good job around her face. At Twin Lakes she is always beautiful!