Frequently Asked Questions

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We require Distemper/Parvo, Rabies, Bordetella, and Leptospirosis for dogs, and Rabies and Feline Distemper for cats. These must be administered a minimum of 7 days before we can perform any service. If your pet cannot receive any of these vaccinations anymore, we require a letter from your vet on why they can't.

Unfortunately we are not equipped to handle daycare yet, but we do day boarding.  Day Boarding is $15/dog for a half day (4 hours so less) and $25/dog for a full day. 

We require 24-hour notice for cancellations. Cancellations made less than 24 hours in advance may be subject to a forfeited deposit.

We provide our own bowls, beds, blankets, and toys. If you would like to bring your own beds, blankets, and toys, you are more than welcome! We just like to remind owners that some dogs get stressed and will shred their own belongings. 

No, our last walk is about 6:30pm and we come back in about 7:00am.

At this time, our Resort is for DOGS ONLY. If you need boarding for a cat or exotic pet, please contact Twin Lakes Pet & Bird Clinic at 972-347-9799.